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Orbi RBS50 Will not factory reset
My Obri Satellite (RBS50) went crazy about a month ago. It started dropping off the network and I noticed that the halo on top would blink green. The LED on the power button was on and solid green ...
Thanks again for everything. I called Netgear support and they also could not resolve the problem. They are going to send me a new satellite and I have an RMA case open. Thank you again for your helpful response.
Can you still get access the routers web page by chance? If so, you might try re-loading FW code on to the router and see if this might clear it up. Interesting your seeing GREEN though. Wonder if the multi color LEDs is broke.
If you can't get access to the web page to re-load FW, I would make contact with NG support and ask about an RMA.
Thanks for the suggestion. I downloaded the firmware, but cannot connect to the satellite. I went into the orbilogin web interface and it says the satellite is disconnected. It does not have an IP address and it does not show up even under the section where you can manually upload firmware. Is there any other way to connect to it? And sorry..what's an "RMA" when you said I should contact Netgear support?
What happens if you connect the RBS to the RBR router directly with a LAN cable? Does a IP address show up for it on the RBRs connected client list?
RMA is a Return Material Authorization. Something you can ask NG support about.
No. It's plugged into the router with ethernet and still shows as disconnected. Still does not show up in the manual firmware section either. Any other thoughts?