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Orbi RBS50 Will not factory reset
My Obri Satellite (RBS50) went crazy about a month ago. It started dropping off the network and I noticed that the halo on top would blink green. The LED on the power button was on and solid green ...
Thanks again for everything. I called Netgear support and they also could not resolve the problem. They are going to send me a new satellite and I have an RMA case open. Thank you again for your helpful response.
Thanks for the suggestion. I downloaded the firmware, but cannot connect to the satellite. I went into the orbilogin web interface and it says the satellite is disconnected. It does not have an IP address and it does not show up even under the section where you can manually upload firmware. Is there any other way to connect to it? And sorry..what's an "RMA" when you said I should contact Netgear support?
What happens if you connect the RBS to the RBR router directly with a LAN cable? Does a IP address show up for it on the RBRs connected client list?
RMA is a Return Material Authorization. Something you can ask NG support about.
No. It's plugged into the router with ethernet and still shows as disconnected. Still does not show up in the manual firmware section either. Any other thoughts?
I would contact NG support and get there help on this. Seems like the satellite maybe bad.
Thanks again for everything. I called Netgear support and they also could not resolve the problem. They are going to send me a new satellite and I have an RMA case open. Thank you again for your helpful response.