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rjames77's avatar
rjames77
Aspirant
May 25, 2019
Solved

Orbi RBS50 Will not factory reset

Hi,     I have a new Orbi Wifi router and the default admin password does not work.  I've tried going through the recovery process but I never set up the security questions that it's now asking me t...
  • rjames77's avatar
    rjames77
    May 26, 2019

    Thanks FURRYe38 and CrimpOn,

        I tried it again tonight holding the pin for 20 seconds, I saw the exact same light sequence as I saw with the earlier attempt but today it worked.  I can only assume that I did something wrong the last time.

     

    Thanks for you assistance,

    Robin

rjames77's avatar
rjames77
Aspirant
May 25, 2019
Hi CrimpOn,
Yes, I held it for around 10 seconds and saw the blinking amber light. I did it twice just to be sure.

Thanks,
Robin
CrimpOn's avatar
CrimpOn
Guru - Experienced User
May 25, 2019
rjames77 wrote:
Yes, I held it for around 10 seconds and saw the blinking amber light. I did it twice just to be sure.

I just noticed the title: "RBS50", that's a typo, correct?  The RBS (satellite) certainly can be reset, but the RBR (router) is what controls everything.

 

And, no.  The RBR50 not being able to reset is not a "known issue."  Users report restting them successfully all the time.