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Forum Discussion
Orson
Jan 13, 2020Aspirant
Orbi RBS50
I'm trying to change the device name and image in my orbi app as well as my computer. I'm able to change the above and save it but it doen't stay saved. Please advise. Thank you
tomschmidt
Jan 13, 2020Virtuoso
I suspect that you may be running v2.5.0.x firmware, it was retracted by Netgear after many bugs were found including device naming issues. I suggest upgrading your RBR50 and RBS50 to v2.5.1.8 available from https://www.netgear.com/suppzio fort/product/RBK53.aspx#download
1. Backup your settings of the RBR50 router (in case you need to restore or revert)
2. Download the zip file for both the RBR50 router and RBS50 satellite
3. Unzip the files
4. Manually upgrade the firmware on the RBS50 satellites first using the RBS-v2.5.1.8.img file
5. Finally, upgrade the firmware on the RBR50 router using the RBR-v2.5.1.8.img file