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Forum Discussion

Orson's avatar
Orson
Aspirant
Jan 13, 2020

Orbi RBS50

I'm trying to change the device name and image in my orbi app as well as my computer. I'm able to change the above and save it but it doen't stay saved. Please advise. Thank you  
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jan 13, 2020

What FW version are you using on the RBR and RBS? 

Orson's avatar
Orson
Aspirant
Jan 21, 2020

2.4.12.5

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jan 21, 2020

    I recommend that you update FW to v2.5.1.8 on the RBS first, then the RBR lastly. Factory reset the RBR and setup from scratch. This version of FW has working device naming configurations. IT fixed problems with device naming in prior versions of FW.

     

    Use a wired PC to update the FW on the RBS thru the RBRs web page. Then update the RBR. 

    Orson wrote:

    2.4.12.5