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Forum Discussion
snorkelface
Dec 22, 2021Follower
Orbi RBS850 Out of Warranty Service
One of my two RBS850 satellites are not functioning propoerly and need service. I opened a ticket prior ro my warranty expiring but because it wasnh't determined yet that the satellite was faulty at that time and my warranty expired last month, I don't think iut will be covered (and I can't contact anyone to verify.
How do I request for the unit to be repaired. There is no way I'm just throwing away a $400 satellite that's one month out of the warranty period. Any info direction would be very helpful.
Thank you in advance!
1 Reply
- FURRYe38Guru - Experienced User
Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-axPlease use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you