Orbi RBS/RBR 50 Version 2.1.3.4 and Apple homekit iDevices and Philips Hue problems.

Hitch08
Aspirant
Apr 10, 2018
Oh my. This is not what I wanted to read. I was following the other thread, saw that people were largely happy with the new software and finally "upgraded" tonight. Decided to do some additional reading to see whether people are using Beamforming, MU-MIMO and Fast Roaming, but found this. Well, here's to hoping that maybe I'll get lucky.
- Bill____
  Apprentice
  Apr 10, 2018
  There is still, as far as I can tell, no response or acknowledgement from the Netgear moderator.
  
  I can understand if a firmware update comes out and has to be recalled due to issues. I can even understand if it happens twice in a row - as it appears to in this case.
  
  But what I don't understand is a company making every effort to get people to pay $50 for support and not giving realistic responses otherwise. We are not the ones who should be paying $50 to take the effort to report these things.
  - eljarviso
    Luminary
    Apr 10, 2018
    Thats what chaps my butthole. No acknowledgment of the issue... hell no "known issues" listed in the release notes. I think customers would be a lot less pissed off if there was active engangement from Netgear with its users.
    
    Bill____ wrote:
    There is still, as far as I can tell, no response or acknowledgement from the Netgear moderator.
    
    I can understand if a firmware update comes out and has to be recalled due to issues. I can even understand if it happens twice in a row - as it appears to in this case.
    
    But what I don't understand is a company making every effort to get people to pay $50 for support and not giving realistic responses otherwise. We are not the ones who should be paying $50 to take the effort to report these things.

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Orbi RBS/RBR 50 Version 2.1.3.4 and Apple homekit iDevices and Philips Hue problems.