NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Bill____
Apr 06, 2018Apprentice
Orbi RBS/RBR 50 Version 2.1.3.4 and Apple homekit iDevices and Philips Hue problems.
I have updated to firmware version 2.1.3.4 and have noticed some homekit instability. I have several iDevices Switches which have become intermittent and no other changes than the router firmware. ...
john_rowe
Apr 11, 2018Guide
I'm so glad I saw this post! Thanks Bill and others.
There's a new bug in every firmware eh?
I upgraded to 2.1.3.4 and almost immedately my HomeKit devices were unresponsive. Having had many issues with the Orbi in the past I suspected the recent update may be the culprit. I unplugged the Orbi and switched to the AT&T Gigafiber modem/router. Immediately my HomeKit devices were back to normal.
This was the most recent in my long list of Orbi issues. Six months of new bugs doesn't make me a happy customer. If I could return it I would, but when I called the support they flatly refused to take it back.
Downgrading to firmware 2.1.2.18 also fixed the problem, but I'm over Orbi. I'm going to switch to one of the many other mesh networks. Does anyone have recommendations?
There's no way the others could be this bad...
eljarviso
Apr 11, 2018Luminary
Orbi has the fastest backhaul which is why I chose them. If you already have a router check out ubiquiti. They’re small business class and require a separate controller install (windows Mac or Linux) to configure but work really well. They also have great support. Stay away from Linksys Velop as I have heard people have similar problems to orbi.
- Bill____Apr 11, 2018Apprentice
- Please note that I was experiencing no issues with my Orbi system prior to the firmwear upgrade - nor am I now after changing back to the previous version of firmware. I've been getting good throughput and connectivity.
I have been able to contact Netgear through twitter - it took a bit, but apparently now it has been forwarded to a Tier 3 technician. If anyone has stayed on the new version of software, which is having problems, that might be helpful to them.