NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi RBS/RBR 50 Version 2.1.3.4 and Apple homekit iDevices and Philips Hue problems.
I have updated to firmware version 2.1.3.4 and have noticed some homekit instability. I have several iDevices Switches which have become intermittent and no other changes than the router firmware. ...
Wait, are you guys really having luck with 2.1.2.18? My HomeKit devices are showing up with a "!" next to them indicating they're not responding, but I'm still able to control them.
Wait, never mind. I'm only experiencing this on my phone - iPad seems to work perfectly. Not sure what's going on.
Just confirming what other posters have said here.
I have about 7 Leviton Decora switches and 3 iHome iSS50 sensors all on Homekit with my Orbi.
Firmware 2.1.3.4 was nothing but trouble ... accessories were intermittently non-responsive. Sometimes restarting the home app would fix it, other times recycling WIFI on my iPhone or iPad would help.
Rolled back to firmware 2.1.2.18 and its now totally stable. Amazing.
Also, I can also confirm what others have said re: firmware 2.1.4.10. It does not address this problem.
Yesterday, as mentioned, I upgraded to firmware 2.1.4.10 to see if the issue had been fixed. It had not. So I downgraded to version 2.1.2.18 and all worked well. Howver, this morning, I noticed some troubles. Upon checking, I see that my system automatically upgraded to 2.1.4.10 automatically, It appears that they have decided to push out this software automatically (which I haven't seen them really do previously). This is somewhat disturbing since this issue is apparently being dealt with by tier 3 support.
-they have not provided any update.
-they did not pull the firmware with the problem.
-they did not update the release notes or any other information I could see to alert people of the problem so they could avoid the grief.
-they automatically deployed yet a newer version of firmware, which still contains the problem.
-no mention in the release notes.
Honestly, if they took 2.1.2.18 and added the option to disable automatic updates but left everything else untouched, I would be fine with that. At this point, I couldn't care less about fancy new features in new updates; I just want something that's stable and that works.
Just a status update ...
3 days after rolling firmware back to 2.1.2.18, Homekit has been solid and stable. All devices have been behaving themselves.
I've followed the advice given here to disable auto-update in nvram. Seems to be working.
I think I will leave the auto update off, even if they do fix this problem.
I have had less than a month’s experience with my Orbi RBK500 system, and I think it’s stable running v2.1.2.18, with a wired backhaul too. I have four Lifx smart bulbs that work brilliantly (pun intended) with Alexa, Google Home, and Apple HomeKit. I had tried 2.1.3.4 and the newer 2.1.4.10 but both of these gave me “unresponsive” against the Lifx in HomeKit. Right now, everything seems to be working, including roaming, so I will stick with 2.1.2.18 until the bugs are fixed.
By the way, I prefer to install my firmware changes manually, satellite first and when all seems to be working, I switch both Orbis off and on again, check the attached devices on the satellite, and if there’s anything that should, or should not, be running on the satellite, I power cycle these devices until they are running where they should be. Finally, I use the Netgear Genie’s Network Map to check signal strength to verify that the Orbis and attached devices are optimised. (If the signal strength is significantly less than 100%, it’s an indicator that the attached device is on the wrong Orbi).
Good luck
Thank you i have tried manual as well more like a flash but it will not allow and says the firmware is incorrect plese get firmware again and make sure it is the correct firmware for this product and i was trying to do satlite first
ok so I have got the flash to work I also went back to 2.1.2.18 both satellite and router the issue i had with file type was i checked the satellite box and uploaded it in the router box nex im try to work on blocking auto updates seen this.
https://community.netgear.com/t5/Orbi/Firmware-V1-12-0-18-Discussion/td-p/1320421/page/5
this has been a nightmare. I am very thinkful for this community as i was pulling my hair out over this thank you all for your help
.png){kind=link}