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Forum Discussion
Bill____
Apr 06, 2018Apprentice
Orbi RBS/RBR 50 Version 2.1.3.4 and Apple homekit iDevices and Philips Hue problems.
I have updated to firmware version 2.1.3.4 and have noticed some homekit instability. I have several iDevices Switches which have become intermittent and no other changes than the router firmware. ...
jhalkias
May 21, 2018Aspirant
Same problems here, and it has been driving me CRAZY. None of my automations are working (which is a pain with outdoor lighting) and my iDevices randomly connect and lose connection. I contacted iDevices and they told me of the problem with the Orbi firmware and that Netgear is working on it. I see NOWHERE here that I can contact Netgear to ask them when, other than to pay $49.99 for a tech support call.
VERY disappointed and very upset about this.
I also have an airport extreme router and the cable modem that I have turned off the wireless. However, to get the iDevices to access either one of them, I have to reset each individual switch to the other network. I am thinking of renaming the Orbi Network to a new name, and naming the Apple network the old name to see if that is an easier work around. This has been a HUGE cluster.
- DavidJZUMay 21, 2018Guide
There's two ways get your homekit devices behaving immediately:
- downgrade to firmware 2.1.2.18 which is known to be stable with Homekit.
- Use netgear's published temp fix found in the URL below
https://community.netgear.com/t5/Orbi/OrbiOS-2-1-4-Homekit/m-p/1565698#M31140
- Bill____May 21, 2018Apprentice
Downgrading is not likely to be a good fix since the device will automatically upgrade (even if you set it in the firmware not to).
The temporary fix is the solution I use...
- DavidJZUMay 21, 2018Guide
Yes, I agree.
However, I used the nvram method to stop auto-upgrading and it worked for me.
I know others have reported that it doesn't work.
Nevertheless, the official netgear temp fix does seem to be simplest choice right now.
cheers
Dave
- Bill____May 21, 2018Apprentice
I used the NVRAM method originally (and I did save it) - it worked for awhile but eventually did not.
Apparently that's happened to other people too. I really think they should allow us, particularly in light of at least 3 firmware updates that have not been good - to shut off updating and do it manually.
The other thing that seems to have "changed" is that usually updates were offered but not made automatic.
There are a lot of things to address, this platform has been causing a lot of people a great deal of frustration lately..