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Forum Discussion

R-B-C's avatar
R-B-C
Aspirant
May 02, 2020

Orbi RBW30- Can access device to update firmware

I have recently bought a second hand Orbi RBK30 (consisting of 1 RBR40 Router + 1 RBW30 Satellite) The Router to Satellite connection keeps dropping out, even when they are only 2 metres away from e...
CrimpOn's avatar
CrimpOn
Guru - Experienced User
May 02, 2020
R-B-C wrote:

Does anyone have any suggestions how I can load new Firmware, and which version I should start with (Do I need to go right back to the initial version & work through all of them, or is there an internediate version that is a full firmware load - the firmware files are.chk, not .img and it looks like they are patches, rather than full loads).

Does the RBW30 show up on the Attached Devices web page with an IP address?

If so, you can try web browsing directly to the satellite: http://<ip of satellite> and select Firmware Update from the satellite home page.

I would start with 2.5.0.2 (the latest)

  • R-B-C's avatar
    R-B-C
    Aspirant
    May 02, 2020

    I can see the IP address, but when I try to access it I get an error message saying it couldn't gain access.  When I run the Network diagnostics I get the following message

    "Your computer appears to be correctly configured, but the device or resource (192.168.1.101) is not responding"

    • R-B-C's avatar
      R-B-C
      Aspirant
      May 02, 2020

      I have attached the screen showing a good connection between Router & Satellite