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Forum Discussion
JD15
Feb 04, 2021Aspirant
Orbi reading lennox iComfort thermostat as a Satellite
My lennox iComfort S30 will not connect to my Orbi network and I think this may be why. It looks like the Orbi is trying to read it as a Satellite and not as a device that wants to connect to the...
vajim
Feb 04, 2021Master
this is the part I don't understand....."The orbi keeps trying to read the thermostat as a Satellite. "
IF the thermostat is NOT connected how is the Orbi even seeing it???
JD15
Feb 04, 2021Aspirant
vajim wrote:this is the part I don't understand....."The orbi keeps trying to read the thermostat as a Satellite. "
IF the thermostat is NOT connected how is the Orbi even seeing it???
No clue. The screenshot I attached to the first post was taken with the wifi feature turned on in the iComfort (so that it would show me the list of available SSID's) but not connected to any network.
- vajimFeb 04, 2021Master
JD15 wrote:
vajim wrote:this is the part I don't understand....."The orbi keeps trying to read the thermostat as a Satellite. "
IF the thermostat is NOT connected how is the Orbi even seeing it???
No clue. The screenshot I attached to the first post was taken with the wifi feature turned on in the iComfort (so that it would show me the list of available SSID's) but not connected to any network.
yup that is weird....I would login to the orbi via the pc login and try and remove the lennox....it's not a sat. and it looks like you're using the app...NOT recommended....
I have a google nest....once it was installed on the wall, the on-screen instructions walked me through the wifi connection. where i entered the wifi password. i would think the lennonx would be similar unless its all done on the iphone??
- JD15Feb 04, 2021Aspirant
vajim wrote:
JD15 wrote:
vajim wrote:this is the part I don't understand....."The orbi keeps trying to read the thermostat as a Satellite. "
IF the thermostat is NOT connected how is the Orbi even seeing it???
No clue. The screenshot I attached to the first post was taken with the wifi feature turned on in the iComfort (so that it would show me the list of available SSID's) but not connected to any network.
yup that is weird....I would login to the orbi via the pc login and try and remove the lennox....it's not a sat. and it looks like you're using the app...NOT recommended....
I have a google nest....once it was installed on the wall, the on-screen instructions walked me through the wifi connection. where i entered the wifi password. i would think the lennonx would be similar unless its all done on the iphone??
That's correct, the Lennox is the same. Setup done "on the wall." It has worked flawlessly with my old router for the 8 months that I had it before getting the orbi.
That's a great idea...I didn't think to remove it through the web. As soon as I removed it from the "Satellite" list, it repopulated under the "connected devices" list.
- vajimFeb 04, 2021Master
JD15 wrote:
vajim wrote:
JD15 wrote:
vajim wrote:this is the part I don't understand....."The orbi keeps trying to read the thermostat as a Satellite. "
IF the thermostat is NOT connected how is the Orbi even seeing it???
No clue. The screenshot I attached to the first post was taken with the wifi feature turned on in the iComfort (so that it would show me the list of available SSID's) but not connected to any network.
yup that is weird....I would login to the orbi via the pc login and try and remove the lennox....it's not a sat. and it looks like you're using the app...NOT recommended....
I have a google nest....once it was installed on the wall, the on-screen instructions walked me through the wifi connection. where i entered the wifi password. i would think the lennonx would be similar unless its all done on the iphone??
That's correct, the Lennox is the same. Setup done "on the wall." It has worked flawlessly with my old router for the 8 months that I had it before getting the orbi.
That's a great idea...I didn't think to remove it through the web. As soon as I removed it from the "Satellite" list, it repopulated under the "connected devices" list.
well there ya go....great job....now go have a drink and enjoy your lennox....say away from the app...if you feel the problem is solved you can make this thread as such. Thanks
- CrimpOnFeb 04, 2021Guru - Experienced User
The image was a screen shot of the Orbi "app" network diagram.
On the Orbi web interface, "Attached Devices", does the Lennox thermostat appear at the top (in the "Satellites" section, or down in the body of the device table?
If it is at the top, I would be tempted to "Forget" the satellite and see what happens. (I would also be reluctant to mess with it since the thermostat is "working".)