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Orbi rebooting itself daily
Hi all, Ever since getting my Netgear Orbi I have been experiencing regular reboots. When the WiFi connection drops on whatever device I am using, I immediately go to check the Orbi and sure enou...
FURRYe38 , CrimpOn Well I've gone through the process of the RMA and whilst Netgear explicitly asked me to only return the router and not the satellite, they have sent me a replacement kit containing both! It is an RBK50, but I believe the reason why they've sent the whole kit is because there is an RBR50v2 and RBS50v2 inside. Could be likely that the RBS50 is not compatible or they don't want to take that risk?
Can confirm as others have mentioned that the power adapters on the V2 revision are lower output and look smaller, yellower and cheaper. I haven't looked into whethere there are any other differences on the actual router or satellite hardware yet. But, to be honest, if that's what comes in the new kit I don't really care as long as it is all stable and works.
I've just set it up and done a firmware update in the app to V2.5.1.8. It says there is no newer firmware version available in the app. On the Netgear support page, however, for the RBR50v2 it says the latest current version is the same as the original RBR50 - which is the 2.3.5.34 Hot Fix! I'm now very cautious about applying firmware updates from the support page on this router as they seem to be on a completely different branch (2.3.x.x instead of 2.5.x.x) and there is absolutely no mention of a 2.5.x.x even in the previous versions! Weird!!!??
So, I will refrain from doing a manual firware update at this point and just see how it all goes from here!
Good to hear. Sounds like it's just faulty.
I checked mine:
Basic Infomation
CPU Load 10.8911%
Memory Usage(Used/Total) 149MB/495MB
Flash Usage(Used/Total) 2945MB/4096MB
Network Session(Active/Total) 1235/65536
System Uptime 04:18:21:53
Before going off line to put a RBK852 online.
Let us know how the new unit works for you.
sAmiZZle wrote:CrimpOn FURRYe38 TarjeiB So, latest update from me is that after turning off the satellite I didn't have a wifi signal at the front of my house. That proved that the signal from the router was not going to be strong enough to conflict with the satellite's signal (assuming that was even a thing).
So, I called Netgear back and told them that this is not going to be an option. This time the consultant I spoke to advised me that this issue must be due to a faulty router because a interference issue would not cause a reboot of the router. So, he told me he would RMA it, but only the router and not the satellite (even though I bought them as a set). So, here's hoping the new router will fix the issue and the satellite is not part of the issue!
FURRYe38 , CrimpOn Well I've gone through the process of the RMA and whilst Netgear explicitly asked me to only return the router and not the satellite, they have sent me a replacement kit containing both! It is an RBK50, but I believe the reason why they've sent the whole kit is because there is an RBR50v2 and RBS50v2 inside. Could be likely that the RBS50 is not compatible or they don't want to take that risk?
Can confirm as others have mentioned that the power adapters on the V2 revision are lower output and look smaller, yellower and cheaper. I haven't looked into whethere there are any other differences on the actual router or satellite hardware yet. But, to be honest, if that's what comes in the new kit I don't really care as long as it is all stable and works.
I've just set it up and done a firmware update in the app to V2.5.1.8. It says there is no newer firmware version available in the app. On the Netgear support page, however, for the RBR50v2 it says the latest current version is the same as the original RBR50 - which is the 2.3.5.34 Hot Fix! I'm now very cautious about applying firmware updates from the support page on this router as they seem to be on a completely different branch (2.3.x.x instead of 2.5.x.x) and there is absolutely no mention of a 2.5.x.x even in the previous versions! Weird!!!??
So, I will refrain from doing a manual firware update at this point and just see how it all goes from here!
sAmiZZle wrote:So, I will refrain from doing a manual firware update at this point and just see how it all goes from here!
Smart decision...Good luck!
I exchanged mine for a new RBK50v2 at the store (only the RBR50) and it seems to be working much better (after 1 day anyway). Let's see how it holds up.
I think you'll be good here. Sounds like the prior RBR was faulty is all.
What FW came loaded on the new system?
Yes the v2 series uses the same FW and the v1. Just no USB port is all. I think maybe a memory size change difference as well.
Be sure to make a back up configuration to file for safe keeping.
sAmiZZle wrote:Well I've gone through the process of the RMA and whilst Netgear explicitly asked me to only return the router and not the satellite, they have sent me a replacement kit containing both! It is an RBK50, but I believe the reason why they've sent the whole kit is because there is an RBR50v2 and RBS50v2 inside. Could be likely that the RBS50 is not compatible or they don't want to take that risk?
Can confirm as others have mentioned that the power adapters on the V2 revision are lower output and look smaller, yellower and cheaper. I haven't looked into whethere there are any other differences on the actual router or satellite hardware yet. But, to be honest, if that's what comes in the new kit I don't really care as long as it is all stable and works.
I've just set it up and done a firmware update in the app to V2.5.1.8. It says there is no newer firmware version available in the app. On the Netgear support page, however, for the RBR50v2 it says the latest current version is the same as the original RBR50 - which is the 2.3.5.34 Hot Fix! I'm now very cautious about applying firmware updates from the support page on this router as they seem to be on a completely different branch (2.3.x.x instead of 2.5.x.x) and there is absolutely no mention of a 2.5.x.x even in the previous versions! Weird!!!??
So, I will refrain from doing a manual firware update at this point and just see how it all goes from here!
- Ahhh damn you're right I lost the USB Port! Just as well I have my little NAS connected via ethernet. Would've been nice to have the option though. Just sayin'...
WE know. NG seems to be moving away from any USB support on Orbi. It's not even present on Orbi AX.
Please mark your thread as solved so others will know.
Enjoy. :smileywink:- Definitely will do if I clear another few days without any reboots!
:smileywink: