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Forum Discussion
Orbi recently became very slow.
We have been having ~115M-120M speeds on my Orbi up until the past week or so. Now I am seeing ~20M max and a TON of timed out connections. The speed is poor on both wireless and wired connections....
I would try this since I don't believe you have as of yet, factory reset the RBR router and set up from scratch. Just run thru the set up, I would first skip configuring the wifi and adding a satellilte. Just get thru the wizard, then do a speedtest via ethernet with the connected PC and see what the results are. If after this the speed is still low, I would revert back to prior working FW and try that...If that still fails, possible HW failing on the RBR...
I would try this since I don't believe you have as of yet, factory reset the RBR router and set up from scratch. Just run thru the set up, I would first skip configuring the wifi and adding a satellilte. Just get thru the wizard, then do a speedtest via ethernet with the connected PC and see what the results are.
I mentioned I had done a factory reset in the missing post I mentioned earlier. As of now I have done 3 resets as you described. The only change I see is that I went from my initial ~20M speed to ~30M after the first reset.
If after this the speed is still low, I would revert back to prior working FW and try that.
Previously I had 2.1.4.10 installed and the speed was good up until last week. I am doubtful that restoring it will resolve the issue though. I can certainly try it or I can go back to 2.1.3.4 even. I will hold off on doing this another day just to see if anything else can be done. (I'm leary of reverting router firmware due to bricking 2 in the past with firmware reverts. Maybe Orbis are more tollerant though.)
You can down grade, just manually download the files and use IE11 or FF browser when doing it.
If nothing help with this, I presume there is a problem with the Router portion of the system and would need to be looking into further by NG support. Only other thing I can think of would be to take it to a different location, say friend, family or neighbors and see if the problem follows. If it does, then you'll have your answer. Not much else I can think of other than to RMA it.