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Forum Discussion

Tias's avatar
Tias
Tutor
Jun 03, 2019
Solved

ORBI redirecting to login page

Hi community and support, from time to time, without me changing anything, the ORBI (maybe just the satellite) stops connecting to webpages. Instead it reroutes everthing to its own login page and g...
  • Tias's avatar
    Tias
    Jul 03, 2019

    OK, so today I bought a little PCIe ethernet adapter, connected this and now the wired network seems to work again.

    This is itself is positive of course but I would really like to understand what is going on there with the old ethernet adapter.

     

    Thanks for all the ideas and tips.

     

    Tias

     

Tias's avatar
Tias
Tutor
Jun 04, 2019

Hi,

I have already tried the factory reset before and it did not change a thing.

The firmware is V2.3.1.60.

The ORBI is connected to a HUAWEI EchoLife HG8240H and in general everything is working great.

Just randomly from time to time this redicrection issue comes up. Last time yesterday after returning from a holiday and not changing anything regarding the network.

 

Cheers,

Tias

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jun 04, 2019

Be sure to clear all browser caches. 

Might do a factory reset on the RBR and setup from scratch. Walk thru the setup wizard with a wire connected PC and web broswer. Power OFF the ONT for 30 seconds and back on when you reset the RBR. 

  • Tias's avatar
    Tias
    Tutor
    Jul 01, 2019
    Today totally out of the blue the problem is here again.
    Seems to be restricted to the satellite where I am connected to via cable. Wireless working fine.

    However this is so annoying and I am really sick of it.

    Please can anyone provide a permanent working solution.
    • Tias's avatar
      Tias
      Tutor
      Jul 01, 2019

      Today it is even worse than before. I have now downgraded the firmware of both the router and satellite to V2.3.0.32. This did not help. Then I randomly switched some of the ethernet cables in the satellite.

      Now it has been working for a while. Sometimes it will produce an error when opening a HTTPS page and when I click on relaod, it works.

       

      Something is VERY VERY wrong here and I would really like to know what it is.

      Is the satellite broken?