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Solved
Orbi refuses to change status for blocked devices
I have the latest firmware for RBR50 and RBS50 and generally everything seems to work as well as could be expected, except for two of three new devices I've added to the network over the past two day...
Hello Blanca. Sorry for my delayed reply as I was out of country for a couple weeks immediately following my original post.
In any case, the situation appears to have resolved itself. I can't say what caused it or why it self-resolved after many, many ill-fated attempts to get the devices back into 'Allowed' status.
Hi Seattlites
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
Regards,
Blanca
Community Team
Hello Blanca. Sorry for my delayed reply as I was out of country for a couple weeks immediately following my original post.
In any case, the situation appears to have resolved itself. I can't say what caused it or why it self-resolved after many, many ill-fated attempts to get the devices back into 'Allowed' status.
Thank for letting us know.
Enjoy. :smileywink:
Hi.
I don't know if this will be useful to you or not, but I had a similar issue with two new units I added to my R7800 router showing as BLOCKED when the Access Control system was switched on. I selected the items individually, clicked ALLOW and it did not make a single bit of difference.
If this sounds like the same problem, the 'solution' I found was to manually add the devices to the list of units not connected to the router at that current time (the middle list on my screen). I had to type the MAC addresses in manually (though didn't have to use the : symbols as it populated them in the end), but once I had put the full 12 chars and a name in, the BLOCKED units 'magically' turned to ALLOWED ... right in front of my eyes :-).
Seems to be a 'work around' that solved my problem so I hope it helps you with yours :-).
GAh, will definitely try that next time if this happens again. Thanks for your reply!
The netgear orbi ac3000 has this same prooblem.
