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Chuck_M's avatar
Chuck_M
Mentor
Jan 14, 2019
Solved

Orbi Remote Management INOP

I am having issues through the Orbi App with enabling and conducting remote management   W hen I run the orbi app outside of my LAN, here is the initial screen:   In this case I am on a exte...
Troubleshooting
  • Chuck_M's avatar
    Chuck_M
    Jan 14, 2019

    Interestingly enough, after multiple reboots and turning on and off remote management... it started working through the Orbi App.

     

    Thanks much.... have no clue why it suddenly came alive!

Chuck_M's avatar
Chuck_M
Mentor
Jan 14, 2019

Will advise as soon as I get home!

Chuck_M's avatar
Chuck_M
Mentor
Jan 14, 2019

The App has it (and had it) enabled as well as the GUI... but it says it is disconnected as per the image above.

 

The serial number is correct but there is a red dot next to the router name (RBR50).

 

Any other thoughts?