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Forum Discussion
Orbi Remote Management trouble
Hi, I want to set up my Orbi to be accessed and managed remotely. Is this possible? I am trying the Netgear genie desktop app for my PC, and it keeps failing, " NETGEAR Genie has stopped workin...
Try to set it up by logging into the Orbi's admin GUI at the IP address of the router.
Yep, software still blows a fuse when I open it. I attached to network, logged into the Orbi admin GUI. Genie Software still fails.
Other thoughts?
Just tried to reinstall the software from this site:
https://www.netgear.com/home/discover/apps/genie.aspx
When I opened the software, same issue. I am all up to date with Windows 10 updates as of Nov 1, 2017.
Anyone out there have thoughts on why this is happening. Is the software useless?
- I guess what I wrote wasn’t clear. I meant you should use the Orbi GUI to setup remote access and management. I would forget about the Genie. I never use it myself.
OK - what is the "Orbi GUI" you are talking about. Is it a desktop app? I have the Orbi mobile app, and there is no remote management tool. Are you saying that I need to plug into the Orbi using an ethernet cable from my laptop and open something on the actual device in order to set up a way I can remotely access the Orbi. More specific information would be helpful.
Thanks!
