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Forum Discussion
Orbi Remote Management trouble
Hi, I want to set up my Orbi to be accessed and managed remotely. Is this possible? I am trying the Netgear genie desktop app for my PC, and it keeps failing, " NETGEAR Genie has stopped workin...
Just tried to reinstall the software from this site:
https://www.netgear.com/home/discover/apps/genie.aspx
When I opened the software, same issue. I am all up to date with Windows 10 updates as of Nov 1, 2017.
Anyone out there have thoughts on why this is happening. Is the software useless?
I guess what I wrote wasn’t clear. I meant you should use the Orbi GUI to setup remote access and management. I would forget about the Genie. I never use it myself.
OK - what is the "Orbi GUI" you are talking about. Is it a desktop app? I have the Orbi mobile app, and there is no remote management tool. Are you saying that I need to plug into the Orbi using an ethernet cable from my laptop and open something on the actual device in order to set up a way I can remotely access the Orbi. More specific information would be helpful.
Thanks!
Pflipper wrote:OK - what is the "Orbi GUI" you are talking about. Is it a desktop app? I have the Orbi mobile app, and there is no remote management tool. Are you saying that I need to plug into the Orbi using an ethernet cable from my laptop and open something on the actual device in order to set up a way I can remotely access the Orbi. More specific information would be helpful.
Thanks!
The Orbi GUI runs on the built in Orbi web server and can be accessed via a web browser.
So, specifics... "can be accessed via a web browser". So can most anything connected to the internet. If you are familiar with navigating to this, it seems so apparent, so simple. If you are unfamiliar (like me) with navigating to this and setting up things on the Orbi, you either need a good instructions (which doesn't seem to be available) or clearer direction.
Is the Orbi web server you are referencing found at "http://orbilogin.net". I can access that, go to the advanced tab, look at remote mangement, but what to I need to set up exactly. I have a laptop I want to use to access my Orbi network remotely. I'm guessing that I select "Turn on remote managment", then click on "Only this computer", but then it is asking me for my IP address. When I access a network from a remote location, isn't this going to change depending upon where I am? Is so, how is selecting an IP address going to help. If I select "allow access from everyone", then I am opening up a path to my Orbi to everyone that is going to be less secure. Again, this may be simple to you if you've set it up before, but it would be more helpful to me to get either direction of better instructions from Netgear.
Thanks for any additional help!