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Forum Discussion
RJBorbi
Nov 23, 2020Aspirant
Orbi rk50 network map worthless and wrong
Logging into router or satellite gives different information about what connected where. Updated most recent firmwar 2.7.x.x shows satellite connected by wire and has no wired connection. Now show...
CrimpOn
Nov 28, 2020Guru - Experienced User
RJBorbi wrote:Logging into router or satellite gives different information about what connected where.
Updated most recent firmwar 2.7.x.x
Really - is is that hard to give an accurate map of the network.
The impression I get from posts on the forum is that the Orbi "app" appears to be defective (as you concluded).
I, personally, open the app only when a post in the forum piques my interest (which is not often). In contrast, I use the web interface many times each day.
- schumakuNov 28, 2020Guru - Experienced User
CrimpOn wrote:
RJBorbi wrote:Logging into router or satellite gives different information about what connected where.
Updated most recent firmwar 2.7.x.x
Really - is is that hard to give an accurate map of the network.
The impression I get from posts on the forum is that the Orbi "app" appears to be defective (as you concluded).
Around these hours and current firmware, we have users in the community stating there is no map in the Web UI available, too. I'm really concerned. At the end of the day, both the Web UI and the App should show about the same topology (ok, short time roaming of mobile devices is always possible), isn't it?
- CrimpOnNov 28, 2020Guru - Experienced User
schumaku wrote:Around these hours and current firmware, we have users in the community stating there is no map in the Web UI available, too. I'm really concerned. At the end of the day, both the Web UI and the App should show about the same topology (ok, short time roaming of mobile devices is always possible), isn't it?
There may be multiple issues being discussed:
- Unless I am mistaken, the only "map" is the diagram of router/satellites in the Orbi "app".
The web interface does not display a graphic presentation. - That diagram in the "app" does not include user devices.
- Both the app and the web interface provide information about which Orbi unit each satellite and device is connected to, just not a drawing.
The complaints that seem most frequent center on the app, not the web interface:
- Wrong number of satellites and wrong connection method.
Neither of these should change minute-to-minute - Devices simply missing for an extended period of time.
- FURRYe38Nov 28, 2020Guru - Experienced User
I've had good Orbi app and network map operations with v16 FW loaded. I haven't tried the later versions of FW though.
- Unless I am mistaken, the only "map" is the diagram of router/satellites in the Orbi "app".