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Solved
ORBI RKB50 & Motorola DOCSIS 3.1 modem
I upgraded my Motorola 3.0 DOCSIS to a new 3.1 DOCSIS but have failed to get wifi xmit with ORBI. I called optimum (Suddenlink) and they see the modem and successful transmission on their end. Then...
Yes. Orbi supports any WAN connection that uses ethernet RJ45 connection.
Be sure your using good quality LAN cable between the modem and RBR. CAT6 is recommended.
Check with the ISP to see if there is any special configurations other than DHCP needed to be set on the Orbi system. Most Cable ISP use DHCP however could be something special needed.
If you connect a wired PC to the modem and power cycle it, does it get internet services thru the modem? If it doesn't, then it could be the modem. Connecting the RBR to the modem should use same power cycle on the modem to get it to connect to the RBR.
Tried to reconnect the new modem and same issue so reconnected old modem and it works. ISP says they can see the new Motorola DOCSIS 3.1 modem receiving and sending. My RBR50 has firmware v2.7.4.24 and indicates no update available.
Seems to me to be a Netgear ORBI problem. Would be great if someone could say yes that system can't handle either the DOCSIS 3.1 config or output. Sucks I have to return modem ...
Yes. Orbi supports any WAN connection that uses ethernet RJ45 connection.
Be sure your using good quality LAN cable between the modem and RBR. CAT6 is recommended.
Check with the ISP to see if there is any special configurations other than DHCP needed to be set on the Orbi system. Most Cable ISP use DHCP however could be something special needed.
If you connect a wired PC to the modem and power cycle it, does it get internet services thru the modem? If it doesn't, then it could be the modem. Connecting the RBR to the modem should use same power cycle on the modem to get it to connect to the RBR.