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Telcoed's avatar
Telcoed
Aspirant
Mar 27, 2021
Solved

Orbi router 2018

Help! I am at a loss in how to fix this. My Orbi router is 2018 model year with 1 satellite. I am unable to access any of my apps on my iPhone and my Honeywell wifi thermostat shows NO internet. Ho...
  • CrimpOn's avatar
    Mar 27, 2021

    Telcoed wrote:
    This has been going on for about a week. When operating normal my speed is 150+mpbs and upload is 10 mpbs.

    Since Daylight Saving Time went into effect, many Orbi WiFi routers have been failing to resolve Domain Names, which gives the appearance of "no internet".  Devices that make a connection out to the internet by IP address are not affected.  There are over a dozen posts on the forum about this ugly problem.  Netgear engineering has determined that a programming error in the Traffic Meter feature leads to the DNS process failing.

     

    The fastest solution is to log into the Orbi web interface, navigate to the Advanced Tab, Advanced Settings, Traffic Meter (toward the bottom) and uncheck the box "Enable Traffic Meter".