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Forum Discussion
Unverif1ed
Feb 22, 2022Tutor
Orbi Router Access Control Problems (With Pictures)
Two nights ago my antivirus service detected numerous attempts to access my router that were not recognized. As a protection, it did something to block internet access temporarily (I think). Because f...
Unverif1ed
Feb 22, 2022Tutor
Pic 3
plemans
Feb 22, 2022Guru - Experienced User
And the schedule/access control survived the factory reset?
did you have to go through the whole setup again?
- Unverif1edFeb 22, 2022TutorIt doesn't make sense. I would have thought that the reset would purge any screwed up settings. But yes, I resetup my wifi so my mom could use zoom. And she has access now, but my PC is still blocked, and trying to get to the access control page in the router settings is still impossible. It's as if the router itself cant find the access control page, but it has somehow saved that my PC needs to be blocked (along with my dad's phone, both satilites, and my brother's PS4). But dad's laptop, mom's PC, and all of our other phones remain unaffected.
- Unverif1edFeb 22, 2022TutorBut even before I set up the wifi, my pc was still blocked
- plemansFeb 22, 2022Guru - Experienced User
are you able to access the access control list from any other device?
Have you tried reloading the firmware to it? maybe something was corrupt in it?
A factory reset is supposed to only remove settings but if something was corrupt, maybe its not doing so
- Unverif1edFeb 22, 2022TutorOk, must have been a firmware issue, because I can now get to the page, albeit it is the only page that takes almost a minute to load (53 seconds) and it will sometimes time out... But it works.
Almost...
I cannot disable access control (it hangs up if Uncheck the box) and I cannot unblock my pc (it shows as blocked, and If I go through the steps to unblock it, it will remain unblocked for a few seconds, and then automatically reblock it. Does this mean the fault is with the computer? Like some app trying to mess with the router in a way it's not supposed to? Or is this still a router issue?