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Forum Discussion
Orbiuser1234
Sep 24, 2024Aspirant
Orbi router and satelite issues RBR50v2
Orbi router RBR50v2/Orbi satelite rb550v2 Hi. Not long time ago I started to have problems with my network setup at home. It was working just fine when I moved in to new apartment 1 year ago. I w...
- Sep 24, 2024
Might update FW on the RBS first then RBR lastly...
FURRYe38
Sep 24, 2024Guru - Experienced User
What Firmware version is currently loaded?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰
Has a power off for 1 minute then back ON with the ISP modem and router and satellites been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
Try disabling the following and see:
Armor, Smart Parental Controls or Circle, Traffic Meter.
Orbiuser1234
Sep 24, 2024Aspirant
Hi. I belive that Im using the newest firmware on my router and satelite. Yes,I am using auto channel on 2.4ghz. I tried to use diffrent channels on 5Ghz and it worked good for a while with good speeds but i went back to normal again. So far I didn’t try channel 48 on 5ghz. Size of my apartment is 80 square meters. Router is about 12-14 meters far from satelite. I will try your suggestions when i get free time this week and let you know
- FURRYe38Sep 24, 2024Guru - Experienced User
Is there a version number of the FW?
- Orbiuser1234Sep 24, 2024AspirantV2.7.4.24
- FURRYe38Sep 24, 2024Guru - Experienced User
Might update FW on the RBS first then RBR lastly...