NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
JohnH74
Mar 24, 2018Aspirant
Orbi Router and WiFi Channels
my Sonos is not working and they have told me to change the Orbi channel as it is to congested. I cannot find an option to do this in the app. any pointers? thanks John
- Mar 24, 2018
I would set the router to 11 and the Sonos to 1. Farthest part. 5 is a sub channel that is not a primary channel.
JohnH74
Mar 24, 2018Aspirant
thanks, the Sonos mesh broadcasts on either 1, 6, or 11.
the Orbi was set to auto on 2.4ghz.
I have changed Orbi to 5 ( it had 1-13 to choose from)
the Orbi was set to auto on 2.4ghz.
I have changed Orbi to 5 ( it had 1-13 to choose from)
FURRYe38
Mar 24, 2018Guru - Experienced User
I would set the router to 11 and the Sonos to 1. Farthest part. 5 is a sub channel that is not a primary channel.
- JohnH74Mar 24, 2018Aspirantthanks, I changed again but Sonos on 11 and Orbi to 1 as Sonos said 11 was most congested channel. seems to be working.
almost got scammed by a popup chat on a Netgear website (probably a clone) who claimed to be from Netgear and wanted $400 to fix. beware! as you know, it was a simple fix, now I remember my log in details
Thanks- FURRYe38Mar 24, 2018Guru - Experienced User
Ok, should work now.
NO do not do that fake support site stuff.
Good Luck.