NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
JZarra
Feb 17, 2021Follower
Orbi Router Blinking White
My Orbi router all of a sudden stopped working. It started to flash white and I read online that when this happens, just do a factory reset and it should work. I tried doing this and nothing seems to ...
CrimpOn
Feb 17, 2021Guru - Experienced User
JZarra wrote:
My Orbi router all of a sudden stopped working. It started to flash white and I read online that when this happens, just do a factory reset and it should work. I tried doing this and nothing seems to happen. I don’t know what to do next.
Factory Reset takes longer than I had anticipated: https://www.youtube.com/watch?v=cMw4ePACgc4
I recently timed it from inserting the end of a paperclip into the tiny Reset hole.
3-4 seconds, power LED begins to blink amber.
10 seconds, removed paperclip. LED turned Green
Ring Light began to alternate white/off/white/off... not "fade", just on/off.
1:05 Ring Light began to fade on/off, on/off.
2:40 WiFi signal appeared.
(This particular Orbi is not connected directly to the ISP modem, so the light continued to fade on/off for a LONG time.)
If this still does not work, my next step would be to verify that the ISP device is working correctly by connecting something directly to it with an ethernet cable.