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Forum Discussion
MickeH
Apr 23, 2020Aspirant
Orbi router cannot connect to internet
Hi there, I know this has been discussed in various post, but I have still not found a solution. My problem is this. After a power break yesterday I started up my orbi system again and the the orbi ...
- Apr 24, 2020
Hi again, and thanks for all advice. Now, after talking to the ones providing the fiber connection for a second time it turns out that they have an issue with MAC-addresses that they are working with and thats what causing the problem. Too bad that they didn´t say that the firsta time I talked to them...
But again, thanks for all advice, learnt a lot.
MickeH
Apr 23, 2020Aspirant
Thanks for the response. No I have never set up the Orbi as an access point before. How do I do that? You may be correct that the fibre modem works as router as well, has 6 ports. However, this has never been an issue before, have always worked, and I have restarted the orbi system multiple times prior to yesterday. But for some reason it does not work since yesterday. And the same problem persist if I only connect the Orbi router and connect all my devicves wirelessly to the Orbi network.
plemans
Apr 23, 2020Guru - Experienced User
What fibre box is it?
https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point
- MickeHApr 23, 2020Aspirant
CTS HES-3106
- plemansApr 23, 2020Guru - Experienced User
The HES-3106 is a managed ethernet switch with dhcp capabilities.
https://www.ctsystem.com/en/product/productdetail.php?fid=12&pid=11
That'd cause your double nat and issues.
Did you try the AP mode?
- MickeHApr 23, 2020Aspirant
Thanks again, I have tried, but the problem is that I can't get that far in the setup process since the Orbi has no connection with the internet. Does not matter if I try with a computer connected to the orbi router via ethernet or wireless. The setup process, when I try to log in to orbilogin.com stop so I cannot get to the part where I log in to the router and be able to change to AP-mode.