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Forum Discussion
Orbi Router disconnecting
Hoping someone can help. This past week, the router has randomly been going offline and disconnecting wifi. I diconnect the router and reconnect when that happens and it then seems to be fine for a f...
.Retired_Member wrote:what model orbi do you have and firmware?
when did you get this firmware?
was your system working before?
howvdid you get this firmware?
I have the Orbi Whole Home Dual-band wi-fi system, picture here, (includes 1 RBR10 Orbi Router and RBS10 Satellites) I set this up in January so failry new, never had an issue before this past week. According to the Orbi app the routers firmware is V2.3.6.18.
I believe the firmware was installed during set-up.
staciak wrote:I have the Orbi Whole Home Dual-band wi-fi system, picture here, (includes 1 RBR10 Orbi Router and RBS10 Satellites) I set this up in January so failry new, never had an issue before this past week. According to the Orbi app the routers firmware is V2.3.6.18.
I believe the firmware was installed during set-up.
I would see if you could verify when you got that firmware.
systems don't just screw up on their own. Possible powe outage and surge?
According to the Orbi app i am up to date with the firmware - wouldn't that mean the firmware is currently good then?
We did have a brief power outage - how would this affect it and what would i need to do to correct it?
Thank you!
staciak wrote:According to the Orbi app i am up to date with the firmware - wouldn't that mean the firmware is currently good then?
We did have a brief power outage - how would this affect it and what would i need to do to correct it?
Thank you!
I don't trust the app....login to your orbi using a pc.
power outages are known culprits when it comes to electronics