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Forum Discussion
RQM
Aug 24, 2020Aspirant
Orbi router doesn't connect
My Orbi RK50 worked fine for ten months. Yesterday I had to reset the Spectrum cable modem for a smart thermostat problem. After rebooting, the Orbi system would not work. The router's top ring just ...
FURRYe38
Aug 24, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Can you use a wired PC and web browser to walk thru the RBRs setup wizard?
RQM
Aug 24, 2020Aspirant
How do I check the firmware edition when I can't connect to the network?
- FURRYe38Aug 24, 2020Guru - Experienced User
Can you use a wired PC connected to the RBR or a wireless PC or latop to connect to the RBRs default SSID name and PW?
There is a sticker under the RBR with default SSID name and PW info