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Forum Discussion
904_mlfo
Nov 09, 2017Follower
Orbi router has a wireless connection but no internet connection
Good afternoon, my orbi router has been working fine up until last night. I went ot use the interwebs on my phone and the page wouldn't load. I connected / reconnected, no luck. i tried my laptop which would connect to the router, but then it also says no interent connection. I power cycled the router and reset it via the button on the back a few times. Once the oruter power back up, we havethe same issue where it will connect wirelessly but has no internet.
I hardwired into the modem and have connection, I also tried my old netgear router nad it worked fine. No settings were changed abd then seems to be a very random occurance. Any help / advice would be appreciated!
1 Reply
- DarrenMSr. NETGEAR Moderator
Have you tried to reboot the modem and router at the same time? does the stats page on the orbi say no internet connection or is is glowing magenta?
DarrenM