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Forum Discussion
ekstam1105
Aug 28, 2019Aspirant
Orbi router is loosing internet connection
I bought RBR50 few days ago and from day1 internet is disconnecting frequently. Firmware version is V2.3.5.30. Satelite is at 2nd florr and router is at 1st floor, which are 30 ft apart.My old router...
Retired_Member
Aug 28, 2019
ekstam1105 wrote:I bought RBR50 few days ago and from day1 internet is disconnecting frequently. Firmware version is V2.3.5.30. Satelite is at 2nd florr and router is at 1st floor, which are 30 ft apart.My old router from Verizon never lost connection. I have enabled Armor. Around 15 devices are connected either Router or Satelite.We work from home and frequent connection issues is irritating my wife. I bought the new router from Amazon and Netgear Tech support is saying that the router is manufactured in 2016 and refurbished. I have option to return, but want to try few more days.
Any idea why I am losing connection.
V2.3.5.30 has known problems. Has your Orbi ever worked correctly? How did you update to V2.3.5.30?
ekstam1105
Aug 28, 2019Aspirant
It is not working from Day1. Intermittently connections are dropped. Eventhough Wifi bars are strong, internet is not working. It is updated to new firmware during initial setup
- FURRYe38Aug 29, 2019Guru - Experienced User
Possible the system you got from Amazon if faulty from the get go if it hasn't been working well since "day 1", maybe need to replace the entire system.
ekstam1105 wrote:It is not working from Day1. Intermittently connections are dropped. Eventhough Wifi bars are strong, internet is not working. It is updated to new firmware during initial setup
- Retired_MemberAug 29, 2019
FURRYe38 wrote:Possible the system you got from Amazon if faulty from the get go if it hasn't been working well since "day 1", maybe need to replace the entire system.
ekstam1105 wrote:It is not working from Day1. Intermittently connections are dropped. Eventhough Wifi bars are strong, internet is not working. It is updated to new firmware during initial setup
Not necessaily. IF this is a new system, once setup, the NG server will push the most current (?) FW (V2.3.5.30) and there ya go....
- Retired_MemberAug 30, 2019
- Retired_MemberAug 30, 2019
Any progress on this?