NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ORBI Router RBR20
Interesting how my free support plan ran out on 1/27/20 and days later my HVAC system can no longer connect to the router. I've tried everything I can think of but the system will not accept the pass...
Thank you for the response. I really wish they would make it easier to talk with someone from Netgear. I'm old school like that. Customer service isn't what it used to be I guess.
I'm a complete dunce with computer related items.
I have no idea on the first 3 questions.
No special characters are in psswd. I have yet to uninstall the HVAC device. It's a process that I will need the manual to help as a guide. Did one other time a couple of years ago so I should be able to do it again.
It's the only device having an issue connecting. I've trouble shot with Nexia who controls the device and the installer of the HVAC and they all claim it's an issue with the router. Uggh!
what model is it exactly that's having issues
I only know it as Orbi Router RBR20. I don't see anything else that would further describe the model??