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Forum Discussion

sxmata's avatar
sxmata
Aspirant
Dec 16, 2020

Orbi Router RBR40

I'm having problems hooking my new The Mirror exercise equipement up to my orbi system - Mirror has told me to call my internet provider to have them allow the router to give access to the Mirror but...
hammie1234's avatar
hammie1234
Aspirant
Dec 19, 2020

Hi,

 

I had a Google Nest Router for several years, which included 9 months of The Mirror.  It was fine there.  Google released some bad firmware and cut the internet speeds way down, so I got an Orbi RBR850.

 

I had a similar issue:  my Mirror was working for one minute, then "Rejoining" for a minute, then "Rejoining" again.  I have a short term fix:  I started a Guest network with my Orbi, and joined the Mirror through that.  Once Mirror was paired with Guest Network (and my cell phone was on Guest), I could run the classes no problem.  I have a call with Mirror tech support in a few days, to see what's going on.  But, that's story.

 

 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Dec 19, 2020

    Thanks for letting us know. Be sure to visit the Orbi AX forum for additional help and information regarding Orbi AX system. 

     

    Good Luck. 

    hammie1234 wrote:

    Hi,

     

    I had a Google Nest Router for several years, which included 9 months of The Mirror.  It was fine there.  Google released some bad firmware and cut the internet speeds way down, so I got an Orbi RBR850.

     

    I had a similar issue:  my Mirror was working for one minute, then "Rejoining" for a minute, then "Rejoining" again.  I have a short term fix:  I started a Guest network with my Orbi, and joined the Mirror through that.  Once Mirror was paired with Guest Network (and my cell phone was on Guest), I could run the classes no problem.  I have a call with Mirror tech support in a few days, to see what's going on.  But, that's story.

     

     

     

    • hammie1234's avatar
      hammie1234
      Aspirant
      Dec 19, 2020

      I don't know why a Guest network would work with The Mirror and the regular network does not.  I assume there are less security restrictions on a Guest network (than regular network)?  Can anyone help me find out the specifics on this?

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Dec 19, 2020

        Guest Network is directly tied to the WAN port connection, thus bypasses the LAN side and router and firewall portions of the RBR.