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raz098's avatar
raz098
Follower
Nov 28, 2020

Orbi Router RBR50 keeps dropping connection

Hi there, purchased my Orbi Router RBR50v2 router and 1 Satellite in July 2020. Its has been working great until 2 weeks ago and now drops connection everyday. I am forced to do a restart daily which is getting fustrated.

 

I noticed a few discussions on this community but most of the solutions provided go over my non technical brain.

 

Could anyone please explain to me how i resolve this without me getting lost in technical  wording i simply do not understand!!! 

 

thank you in advance 

 

 

 

1 Reply

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  • FURRYe38's avatar
    FURRYe38
    Guru
    Nov 28, 2020

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    Was Firmware upated recently? 

    Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update?

     

    Do you have Armor or Circle enabled?