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Forum Discussion
SJern03
Mar 23, 2020Aspirant
Orbi Router RBR50 No Longer Communicating.
I have an Orbi RBR50, with 3 RBS50 satellites. The system has been working fine, since I purchased it until this past week, when it began dropping the WiFi and blocking the internet (yes, internet w...
FURRYe38
Mar 23, 2020Guru - Experienced User
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
Has a factory reset and setup from scratch been performed since last FW update?
SJern03 wrote:I have an Orbi RBR50, with 3 RBS50 satellites. The system has been working fine, since I purchased it until this past week, when it began dropping the WiFi and blocking the internet (yes, internet works fine). It would reset and work if I powered off the router and rebooted it. Today, it will not reboot and will not connect with the satelittes. The router will either pulse white, or stop and glow white. The Salellites are all pulsing purple. Has anyone had this issue and is there a resolution other than buying a new router.
In advance, thank you for your time and input.
Steve Jernigan
sjernigan3@me.com