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Forum Discussion
Orbi Router RBR50 No Longer Communicating.
I have an Orbi RBR50, with 3 RBS50 satellites. The system has been working fine, since I purchased it until this past week, when it began dropping the WiFi and blocking the internet (yes, internet w...
I just started having the same problem 3 days ago. RBR50 goes out at least once a day. If I turn everything off and restart the mesh it starts working again. But then goes out eventually. Sometimes I'll get more than 24hrs, sometimes only 2-3hrs before having to restart. I only have one satellite and it seems fine.
All of that would be good, but at this time, I can't even communicate with the router...
Suggestions?
Thank you.
are you able to provide the firmware you're using?
There was a recent update via the Orbi App that I applied. Not sure of the number...
Turn OFF all RBS and wire connect a PC to the back of the RBR. Factory reset the RBR by pressing the back reset button for 15 seconds then release. Check to see the top ring LED blinks WHITE, then slowly pulsates WHITE. Open a web browser to 192.168.1.1, can you access the RBRs web page here at all?
SJern03 wrote:All of that would be good, but at this time, I can't even communicate with the router...
Suggestions?
Thank you.
Have done as you suggested... Unable to hit the router using 192.168.1.1. Router glows white constantly.
I recommend you open up a support ticket here:
https://www.netgear.com/support/#
Sounds like the RBR needs to be replaced/RMAd.
SJern03 wrote:Have done as you suggested... Unable to hit the router using 192.168.1.1. Router glows white constantly.
