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Forum Discussion
SJern03
Mar 23, 2020Aspirant
Orbi Router RBR50 No Longer Communicating.
I have an Orbi RBR50, with 3 RBS50 satellites. The system has been working fine, since I purchased it until this past week, when it began dropping the WiFi and blocking the internet (yes, internet w...
FURRYe38
Mar 23, 2020Guru - Experienced User
Turn OFF all RBS and wire connect a PC to the back of the RBR. Factory reset the RBR by pressing the back reset button for 15 seconds then release. Check to see the top ring LED blinks WHITE, then slowly pulsates WHITE. Open a web browser to 192.168.1.1, can you access the RBRs web page here at all?
SJern03 wrote:All of that would be good, but at this time, I can't even communicate with the router...
Suggestions?
Thank you.
SJern03
Mar 23, 2020Aspirant
Have done as you suggested... Unable to hit the router using 192.168.1.1. Router glows white constantly.
- FURRYe38Mar 23, 2020Guru - Experienced User
I recommend you open up a support ticket here:
https://www.netgear.com/support/#
Sounds like the RBR needs to be replaced/RMAd.
SJern03 wrote:Have done as you suggested... Unable to hit the router using 192.168.1.1. Router glows white constantly.