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Forum Discussion
Campbellrn93
Apr 07, 2020Aspirant
Orbi router serial number error
Hello! I am trying to reset my orbi router to a gateway setting to reduce a Strict Nat type but I cannot login as the serial number appears to be an error.
Campbellrn93
Apr 07, 2020Aspirant
I am attempting to recover my password and username using the serial number. Each time I try to use the serial number it does not accept it.
FURRYe38
Apr 07, 2020Guru - Experienced User
Try a factory reset on the RBR with a wired PC and web browser and walk thru the setup wizard. Be sure to write down all important information.