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Forum Discussion
BartCH
Jan 07, 2017Tutor
Orbi router solid magenta (not the satellite)
My Orbi router (not the satellite) stays solid magenta after rebooting. When I login to the router, every parameter looks OK. The router is in Access Point mode and has received an IP address from my...
BartCH
Jan 07, 2017Tutor
Small addition: I just checked the Advanced settings of the router. In the LAN port sections it says the WAN port is down (0 packets). My orbi router is in Access Point mode however and has received an IP address from my cable box. Also the orbi wifi internet connection works fine, so there is traffic going between the cable box and the orbi WAN port. Recently introduced sofware bug? Until a few days ago the ring light used to go off, as in 'working normally'.
rhester72
Jan 07, 2017Virtuoso
I had the same thing happen once on the previous firmware release (after nearly two weeks of uptime), waiting to see if it will trigger on the latest release.
I couldn't even reach the web UI when it happened, the router was unpingable despite passing WAN traffic (like you, in AP mode) with no issue. Very odd.
Rodney
- dthurnheerMay 20, 2017Aspirant
i had the same problem. I could solve it by using a fix IP - adress in AP - mode and very important to use a DNS server adress like:
8.8.8.8 (Google DNS server)