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Forum Discussion
Orbi router solid magenta (not the satellite)
My Orbi router (not the satellite) stays solid magenta after rebooting. When I login to the router, every parameter looks OK. The router is in Access Point mode and has received an IP address from my...
I have the same problem: My Router is in AP mode, is working fine (strong WiFi Signal), but the light is solid magenta. The satellite is solid white. How do I make the solid magenta light go out? I have the latest firmware installed. No problems on the system, but don't think the ring light should be solid magenta.
I too have the solid Magenta on the router with the latest firmware. It the system has also been very unreliable, so much so I also turned on my Comcast WiFi to act as a backup.
In AP Mode where should the cable box be plugged into - The WAN or LAN ports?
What is Netgear's response to why the Magenta is on solid when that is not mentioned in the literature?
Hi DESli1
If you "cable box" is making the network connection for your home from Comcast then it should be plugged into the WAN port since it supplying the TCP/IP packets from your ISP. However, if you "cable box" is just a client that plays video to your TV, like an Apple TV or Roku, then it should be on the LAN port.
HTH
I'm running in AP mode and had the ethernet plugged into the LAN socket. By moving the plug to the WAN socket the Megenta LED went off and everything seems to me running normally. No no light is showing.
I am experiencing the same issue. Router setup as an AP, and I have the magenta ring on the router. When I log into the router, it says "Internet ERROR Not Connected" on the status page. But I can connect to the internet just fine.
I have reset everything a couple of times and I am using the WAN port to connect the Orbi router to my main router.
I called support, and after 90 minutes of troubleshooting, I was told to give it time and see if it goes away by itself. SERIOUSLY?? $500 for a new system, and that is the type of answer they come back with when they can't fix it.
After putting it into AP mode I plugged the cable from the modem router into the WAN port, not one of the LAN ports, and the magenta light went out and all has been working just fine.