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Orbi router solid magenta (not the satellite)
My Orbi router (not the satellite) stays solid magenta after rebooting. When I login to the router, every parameter looks OK. The router is in Access Point mode and has received an IP address from my...
After installing latest FW (2.1.1.16) the system has been running solidly - and then the magenta ring showed up. The wifi was running well, but I could not use the browser (orbilogin) or the app as the unit was effectively offline. The unit is in AP, wired correctly and has two satellites.
Somehow the unit thinks it is not connected to the internet even though it is. Someone theorized that it is trying to go to some site on the web and for some reason cannot get to it, so assumes it is offline and turns magenta.
I am currently experimenting with the one area where the unit WILL go out to the web and get data - the NTP server. I have changed my server from the default netgear server to: 0.pool.ntp.org - I did this 24 hours ago and so far, no magenta. Will update if anything changes.
Since my last post on Sept 28, I saw the Magenta problem just once (on the second satellite). I pushed the sync button (accidentally as I was aiming for the power button) and the light turned off and has been fine since then. But then again, my Orbi (1 router, 2 satellites) has auto-upgraded twice, first to 2.0.0.74 and then to 2.1.1.16. Still no sign of magenta lights on any of the orbi boxes.
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Same here.
Usage as Access Point. CAT 6 cable from yellow Internet port to LAN Port of ConnectBox router from Unitymedia in Germany. Latest (as per Jan 6th 18) firmware V2.1.1.16 on both router and satellite.
Symptoms
WiFi devices loosing connection, magenta LED ring glowing on router.
Actions
Endless reboots, resetting etc.
=> Netgear support team please stop the guessing thus convince your bosses to invest significant resources in problem solution