NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
BartCH
Jan 07, 2017Tutor
Orbi router solid magenta (not the satellite)
My Orbi router (not the satellite) stays solid magenta after rebooting. When I login to the router, every parameter looks OK. The router is in Access Point mode and has received an IP address from my...
jacher
Dec 28, 2017Star
Since my last post on Sept 28, I saw the Magenta problem just once (on the second satellite). I pushed the sync button (accidentally as I was aiming for the power button) and the light turned off and has been fine since then. But then again, my Orbi (1 router, 2 satellites) has auto-upgraded twice, first to 2.0.0.74 and then to 2.1.1.16. Still no sign of magenta lights on any of the orbi boxes.
| |||||||||||||||||||
Planetom
Jan 06, 2018Star
Same here.
Usage as Access Point. CAT 6 cable from yellow Internet port to LAN Port of ConnectBox router from Unitymedia in Germany. Latest (as per Jan 6th 18) firmware V2.1.1.16 on both router and satellite.
Symptoms
WiFi devices loosing connection, magenta LED ring glowing on router.
Actions
Endless reboots, resetting etc.
=> Netgear support team please stop the guessing thus convince your bosses to invest significant resources in problem solution
- DalekchapJan 06, 2018Guide
Since I made the change to the NTP server, I have not experienced the solid magenta. I suggest you try that and see if it works for you.
- Pab90Jan 11, 2018AspirantHow do you change the NTP server? Thanks in Advance.
- jacherJan 11, 2018Star
Under Advanced tab, Administration: NTP Settings. I changed mine to my firewall once I got to 2.1.1.16 (which allowed specifying NTP server setting) which also acts as a NTP server. No magenta colours.