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Forum Discussion
BartCH
Jan 07, 2017Tutor
Orbi router solid magenta (not the satellite)
My Orbi router (not the satellite) stays solid magenta after rebooting. When I login to the router, every parameter looks OK. The router is in Access Point mode and has received an IP address from my...
st_shaw
Jan 21, 2018Master
The router will turn magenta if the connection to the Internet is lost, even momentarily. This could be due to a problem with your modem, a problem with your ISP, removing the cable from the Orbi Internet port, etc.
Michele31415
Jan 21, 2018Star
"The router will turn magenta if the connection to the Internet is lost, even momentarily."
That's fine. The problem seems to be that the router fails to turn OFF the magenta LED when the Internet connection returns.
- st_shawJan 21, 2018Master
Michele31415 wrote:
"The router will turn magenta if the connection to the Internet is lost, even momentarily."
That's fine. The problem seems to be that the router fails to turn OFF the magenta LED when the Internet connection returns.
My post was directed at the last post in the thread, by soreneck, who wrote that the magenta LED had turned off.
- mlwoodingMay 16, 2018Aspirant
I completely agree, having rebooted my NBN router this morning, Orbi Pro refused to stop Magenta until I powered off and back on - on the bright side, it is an awesome product, just a small frustration
- FURRYe38May 17, 2018Guru - Experienced User
Something you might want to post over on the Orbi Pro forum about. Contact NG support as well.
Good Luck.
mlwooding wrote:
I completely agree, having rebooted my NBN router this morning, Orbi Pro refused to stop Magenta until I powered off and back on - on the bright side, it is an awesome product, just a small frustration