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Forum Discussion
Orbi router to CenturyLink
Double NAT issue. I want to fix by using centurylink as modem in transparent bridge mode. However when I change that in the settings I lose the internet.
Thank you. Devices were rebooted. Still lose the internet light on the modem. Unfortunately Centurylink has the worst customer service. 2 chat sessions and a phone call and they were useless. Referred me to Netgear since their device functions and that's all they support.
First I would make sure that the modem is getting bridged correctly. Thats the ISP resposibility.
Review these as well:
http://www.mysolutions.it/set-centurylink-router-transparent-bridge/
http://www.centurylink.com/home/help/internet/modems-and-routers/technicolor-c1100t.html
https://www.youtube.com/watch?v=6j-oqwRZ4ss
I would do this, Take the Orbi out of the mix and connect 1 wired PC directly up to the modem while your getting the modem bridged and making sure it's correctly configured. Use your PC with the modem to test internet connection after you get the modem bridged. Use the PPPoE information on the PC as well where needed. If you don't get internet on the PC, then something with the modem bridging isn't working right. If you do get internet thru the PC, then reconnect the Orbi to the modem and the PC to the Orbi router. You'll need to make sure your PC is connecting correctly to the Orbi and not using the PPPoE connection.