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Forum Discussion
Old-fart
Oct 06, 2018Tutor
Orbi router with satellite and then add a modem
Hello everyone,
my name is Greg, I'm 87 years old and brand new to your community. My wife (of 68 years) and I are not techy so need your help.
We had a CM500 Netgear modem and a Asus RT...
Old-fart
Oct 07, 2018Tutor
I'd like to ask a different question.
when the new modem and the Orbi, rbk22, arrive for me to install. Do I power up modem, then call cableone to activate and after hanging up with them, add the Orbi?
I assumed I had to call them. Couldn't find anything if we could do online.
I know the ssid we used.
Thank you.
On the the positive side, because of how stupid I've felt having to ask for help, I've signed up for the senior free computer classes at our library. Realized I need to learn. 😀😀
FURRYe38
Oct 07, 2018Guru - Experienced User
Any one of the modems mentioned will work fine.
Yes, have the modem connected and ON. Then call up C1. I'm on C1 as well. After the modem is activated and you have good speeds with a wired PC connected to it. Power OFF the modem and connect the Orbi router to it. Power ON the modem, Then power ON the Orbi router and have a wired PC connected to it and walk thru the setup wizard at 192.166.1.1 in a web browser. Write down all the information for safe keeping later.
- Old-fartOct 07, 2018Tutor
Wired PC required for last part?
- FURRYe38Oct 08, 2018Guru - Experienced User
Not required however makes it easier vs wireless...
- Old-fartOct 08, 2018Tutor
Thanks for all your help and patience Furry.
I sincerely appreciate it.
Greg
- FURRYe38Oct 08, 2018Guru - Experienced User
Let us know how it turns out.
Good Luck. - Old-fartOct 10, 2018Tutor
Furry,
set up was simple for modem. Cableone instructed me how to set up Orbi after he hung up so followed their directions. Getting mailed one working was easy. Getting just the one satellite that came with Orbi was tougher. Wouldn't synchronize. We would hit both buttons at once, nothing. After 30 minutes of trying and trying and etc, etc, final connected. Should there be a color on top 24/7? It's just dark on top.
Now, Orbi and satellite are about 80 feet apart. Satellite and living room on other side is 15 feet.
While my netgear Orbi app shows high speeds, our iPads are slower than ones we replaced.
When connecting our dish receiver to wifi, we searched via receiver set up, 4 same ssid show up. All of different speeds.
On our iPads, just one. Androids too. On desktop, it shows 2 same ssid. Of the multi ones, we didn't know which name to choose.
I could use help on settings we should change from default. I know some of the stuff (traffic, speed test, guest mode, etc) we see on modem and router. But more advanced, I do not. Like there is none, WPA and WPA2. It's set on first WPA (after none) . We'd like to have settings like you pro's would have.
Finally, regarding modem, it said in a manual we found online about security settings and mcafee protection. I couldn't find anything. Wrong or old manual?
Ok, hope I've covered enough and not confuse you either.
Thank you
- FURRYe38Oct 11, 2018Guru - Experienced User
Did you set up a new SSID name and PW on the orbi router that is unique? Can be anything and something you can recognize. If you need to walk thru the setup wizard on the router with a connected PC and browser...
Yes the top LED once BLUE, should turn OFF, this means all is connected.
30 feet is recommended in between them to begin with depending upon building materials. So 15 feet is too close for a satellite.
Yes, please use WPA2 and AES as a starting point to get the wifi secure. This is done on the router...
- Old-fartOct 11, 2018Tutor
They are about 80 feet apart. Sorry. I meant the satellite is set 15 feet from living room.
My old router would show 2.4 and 5. We could select which channel for each device. I'm assuming Orbi selects for me for each device?
2.4 says "auto and 5 is on channel 48" I also have this that isn't enabled yet: Enable Implicit BEAMFORMING - Boosts WiFi speed, reliability, & range for all mobile devices
I'm real good at getting around the settings, basic and advanced. What changes should I make or you would make to yours to get most out of it?
Thank you.
Hope your weekend is good.
- Old-fartOct 11, 2018Tutor
Yes, we gave ourselevs a unique name and password.
- FURRYe38Oct 11, 2018Guru - Experienced User
You will only see one SSID name for 2.4 and 5Ghz frequencies. This is how Orbi works. Yes the Orbi will automatically select best frequency to use for your devcies.
Leave the Channel settings as they are for now and see how the system runs. I would enable Beamforming and Disable MIMO.
What FW version is your system running currently? v.210? If it is, enable Diasy Chain. THere is a small problem with this feature working in opposite setting in this version of FW. If your system isn't updated, keep Daisy Chain disabled for now.
- Old-fartOct 11, 2018Tutor
It shows daisy enabled.
Ok, enabled beam, disabled mimo.
Firmware Version V2.2.1.210 - FURRYe38Oct 11, 2018Guru - Experienced User
Ok, let the system run and see how it works for you.
- Old-fartOct 11, 2018Tutor
Will do and report back in a few days
Thx
- FURRYe38Oct 11, 2018Guru - Experienced User
:smileywink:
- Old-fartOct 14, 2018Tutor
Working great Furry.
Only issue is one desktop on a DLink wifi adapter, many years old, that can only get 2.4 channel is half the speed as everything else. And satellite is just on other side of wall.
Could it be the adapter?
Have a great day.
- FURRYe38Oct 14, 2018Guru - Experienced User
Whats the model# of the adapter?
Might need something newer, like a DWA-192...
- Old-fartOct 14, 2018Tutor
DWA 130. Its old. I need to buy a new one.
Why do speed test sites give such such differing results? We checked our speed on 3 different sites earlier. One gave us 8.4 download, other gave us 18.7 and last one had us at 119.3.
That one was XFinity site.
- FURRYe38Oct 15, 2018Guru - Experienced User
Ya 130 is old.
Many factors for speed testing. Always speed test wired with a PC. Could be PC HW as well. Site busyness. ISP conditions.
- Old-fartOct 16, 2018Tutor
settings for block sites, block services, schedule should be?
- FURRYe38Oct 16, 2018Guru - Experienced User
Review the User manual.
Try access controls...
- Old-fartOct 25, 2018TutorSorry for taking so long to respond. I'm dealing with prostate cancer and treatment makes me feel crappy a lot so being on a computer is not what I want most days.The satellite and main hub are 30 to 40 feet from each other. No walls blocking. Office door is always open and sat. is just around the corner.When we play amazon music using wifi, it buffers more than our past router. It hardly ever buffered. We've also notice it around the house on other things like our Dish receiver box. It's connected via wifi. Always has been and never a problem until Orbi got hooked up.So why is Orbi and sat. having issues when our previous router, Asus 1900, never had any issue? And that router was in the office with door open and just around the corner.What should I look for and/or do? Thanks
- Retired_MemberOct 25, 2018
Old-fart wrote:
DWA 130. Its old. I need to buy a new one.
Why do speed test sites give such such differing results? We checked our speed on 3 different sites earlier. One gave us 8.4 download, other gave us 18.7 and last one had us at 119.3.
That one was XFinity site.
It can depend on what server you're hitting/using when performing the test, traffic, etc.
- Old-fartOct 25, 2018Tutor
Is this buffering, slow developed websites, etc the Orbi fault?
That one Asus router out performed this Orbi. Wonder If I should've bought the same router that was stolen and then buy another and create a mesh with them.
Just frustrated. Netgear said it outperforms everyone but not seeing it.
- FURRYe38Oct 25, 2018Guru - Experienced User
What device are you using to play music?
Does this happen with other devices as well?
Do other music streaming sites do same thing? Like YouTube?
I have my DISH Hopper and Joeys all wired to the router...
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.
https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-and-connection-problems-Skybell/m-p/1649275/highlight/true#M43001
Old-fart wrote:
Sorry for taking so long to respond. I'm dealing with prostate cancer and treatment makes me feel crappy a lot so being on a computer is not what I want most days.The satellite and main hub are 30 to 40 feet from each other. No walls blocking. Office door is always open and sat. is just around the corner.When we play amazon music using wifi, it buffers more than our past router. It hardly ever buffered. We've also notice it around the house on other things like our Dish receiver box. It's connected via wifi. Always has been and never a problem until Orbi got hooked up.So why is Orbi and sat. having issues when our previous router, Asus 1900, never had any issue? And that router was in the office with door open and just around the corner.What should I look for and/or do? Thanks - Old-fartOct 25, 2018Tutor
We are using wifi on our tablets or phones for music. We don't have any other devices and don't use youtube. It's set on auto and channel being used is 3. We have others (3) in neighborhood. They use channels 1,6 or 11.
Netgear told me I should buy one more sat. for our home. Indicated we have dead spots the other 2 can't get to. Guess he forgot when I told him our home is single level and small. 3 sats in our home makes no sense at all.
- FURRYe38Oct 25, 2018Guru - Experienced User
Lets set channel 1 or 11 on 2.4Ghz anyways and see if anything changes.
Also set WPA2 and AES only.
How big is your home? Sq Ft? Mines 5000sq ft and only use 1 base and 1 satellite, opposite ends of the house, router upstairs and satellites down stairs, 40 feet in between get great coverage and performance.
What FW is currently loaded on the Orbi system?
If v210, please ensure you put a checkmark in Daisy Chain.
Try another site like youtube to play anything and see if the same thing happens...
Old-fart wrote:
We are using wifi on our tablets or phones for music. We don't have any other devices and don't use youtube. It's set on auto and channel being used is 3. We have others (3) in neighborhood. They use channels 1,6 or 11.
Netgear told me I should buy one more sat. for our home. Indicated we have dead spots the other 2 can't get to. Guess he forgot when I told him our home is single level and small. 3 sats in our home makes no sense at all.