NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
rosaliajensen
Mar 31, 2021Aspirant
Orbi router won't connect to modem only existing router
Im stil pretty new to all this and have been trying to connect over new orbi router and satelite for hours, i feel like i have tried everything and it just wont connect to our modem, in the app it sa...
- Mar 31, 2021
rosaliajensen wrote:So really the question is what difference it makes whether the router is connected to the modem or the existing router? Is there a big difference in efficiency?
No. There is no measurable difference in efficiency. Thousands of customers have done the same thing.
You should be aware that there are specific activities that will fail when there are "two routers". Search for "Double NAT" or see Netgear's explanation. https://kb.netgear.com/30186/What-is-Double-NAT
My Orbi functioned fine for two years when connected to my ISP router. Then I wanted to activate OpenDNS, which cannot function behind two routers and got Spectrum to switch me to a "plain modem".
plemans
Mar 31, 2021Guru - Experienced User
What actual modem is it?
- rosaliajensenMar 31, 2021Aspirant
as in brand? it's a TDC modem
- plemansMar 31, 2021Guru - Experienced User
as in model
- rosaliajensenMar 31, 2021Aspirant
plemans wrote:as in model
unfortunatly i'm not sure of the model, quite new to this, also don't know how to check it