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Forum Discussion

pfeatherstone's avatar
pfeatherstone
Guide
Dec 22, 2021

Orbi Router(RBR50) satellite dropping internet connection

I'm afraid I dont have a degree in networking but I can tell you that my Orbi Router(RBR50) continues to lose internet connection from one of the satellites. Drops for 10-15 seconds multiple times...
plemans's avatar
plemans
Guru - Experienced User
Dec 22, 2021

Its only when connected to one of the satellites? 

Have you tried swapping satellites (power off the other one) to see if you can narrow it to being a specific satellite? 

  • pfeatherstone's avatar
    pfeatherstone
    Guide
    Dec 22, 2021

    My wife uses satellite downstairs for work and has no issues, I should change over to also test but don't want to risk inflicting issues I have on her!!

    • plemans's avatar
      plemans
      Guru - Experienced User
      Dec 22, 2021

      If you shut the one down that you're using, does it experience drops? 

       

      • plemans's avatar
        plemans
        Guru - Experienced User
        Dec 22, 2021

        Again, just trying to figure out if its a specific satellite issue. 

        Have you tried moving your satellite around? Or factory resetting and reinstalling it?