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Forum Discussion
Orbi Routing Problem
I ran into a really weird problem my RBR50 yesterday. It stopped routing packets to my fixed IP address components. I have DHCP set up to issue x.x.x.11 - .199 addresses and then have several camer...
The modem is not the issue. If I connect directly to the router (via WiFi) I get a full speed connection. It is only when I connect to the one satellite that the connection slows.
It happened again today after about four days of running normally, when I went to download app updates I noticed that they were slow. A speed test showed the satellite at a max download of 25 Mbps when it should have been 300 Mbps. I checked both the router and the other satellite and they were fine.
Everything was updated and set up per Netgear’s recommendations. I have no plans of disabling the advanced features that provide the high-speed throughput that the Orbis are known for. That makes no sense. If Netgear can’t make the features work as advertised, then they should refund our money.
I’m thinking that the problem with not routing to the fixed IP addresses was a crazy fluke, but the speed degradation is definitely an ongoing problem that I wish could be fixed.
Out of continued frustration with the Orbi system, I went out and picked up an eero system with three of their full second generation routers. I set it up in the same locations as the Orbis were and proceeded to test it out. Unfortunately, it doesn’t work nearly as well as the Orbis. From the same positions that I normally use many of my devices, I was only getting about ⅓ the speed of the Orbis. So, where I would normally get my full Internet speed of 300 Mbps, I was only able to get a little over 100 Mbps from the eero system. Ouch!
Needlees to say, the eero system is going back and the Orbis are back online. Perhaps I’ll have to invest in a timer to regularly reboot the satellite for me before it flakes out on its own. I really wish that the Orbi system was more stable.
I forgot to mention one other thing that I noticed with the eero system. When connecting to the network, the connection was almost instantaneous. The WiFi symbol would pop up immediately. On the Orbi system it takes between 5-10 seconds to make the connection. Significantly different.
Sounds like the satelite backhaul signal is not strong and consistent enough at the locations you are using. You might get better results if you try a different location for the problematic satellite and/or the router.
I have tried it in a couple of different locations, but that doesn’t seem to make any difference. After a few days, the one satellite will develop the slower connection, even though the backhaul signal is listed as good.
I wish that the setup interface gave more detailed information about the backhaul status. It would sure make determining what might be going on a lot simpler to determine.