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Forum Discussion
Orbi running slow after replacing modem
We our having speed issues since our home was hit with a power surge. The modem was replaced by ISP and have confirmed through testing that the speed coming into the house is full speed (over 400mbps...
I doubt this helps but I’m with spectrum, using an rbr50 and satellite, experiencing exactly the same issue. Unfortunately, I haven’t come across a solution that doesn’t involve getting a new/different router :(
What is the Mfr and model # of the ISP modem the Orbi is connected too?
What are the stats seen on your Orbi for the WAN and LAN sides? Most ISP Modems support 1000Mbps on the RJ45 ports.
Ensure your using a good quality LAN cable between the ISP modem and RBR.
Power OFF both Orbi and ISP modem for 1 minute. Then power ON the ISP modem and let it sync, the power ON the RBR. Check stats for speeds on the WAN and LAN ports.
Try a different modem if possible.
badbet wrote:
I doubt this helps but I’m with spectrum, using an rbr50 and satellite, experiencing exactly the same issue. Unfortunately, I haven’t come across a solution that doesn’t involve getting a new/different router :(
FURRYe38 Your post seems to be a history of everything already discussed in this thread, so I am confused.
badbet Did you get a new modem from Spectrum, and if so, which one specifically worked for you? If not from Spectrum, what model modem did you purchase?
FURRYe38 Correct, it is still not working. I should say working properly, as we are getting speeds that cap at 100 when using the Orbi. We did the power down and back up, and changed the cable from the modem to the Orbi from a Cat5 to a Cat6. Then checked the stats again and they were slightly different from what I previously posted. The new stats are WAN 100M/Full , LAN 1 100M/Full, LAN 2 10M/Full, LAN 3 Link Down.