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Forum Discussion
Orbi running slow after replacing modem
We our having speed issues since our home was hit with a power surge. The modem was replaced by ISP and have confirmed through testing that the speed coming into the house is full speed (over 400mbps...
Atobro this may not be a resolution for your issue but mine was resolved by swapping the orbi with a new one. It’s entirely possible the cable was at fault but I did try 4 or 5 other cat5e/cat6 cables.
Bear in mind that I’d only had it for about ten days. Good luck!
Bear in mind that I’d only had it for about ten days. Good luck!
- Unlike your situation where your Orbi was the new change, their Orbi worked without issue for 2+ years. The slowdown did not happen until after the internet modem was replaced.
As such, my guess is the cable tech swapped or damaged the cable when replacing the modem or the modem is not configured correctly.